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PangoVet: Our New Telehealth Service Is Just a Click Away
In this article
Hepper is thrilled to announce the launch of PangoVet, a unique telehealth service designed to help pet parents with veterinary issues. We have a dedicated team of veterinarians and content creators who strive to provide pet parents with the most up-to-date, accurate information.
What Is Telehealth & Why Choose It?
Telehealth is an online service that connects you to a health professional from the comfort of your home. While this type of service has been available to humans for some time, it is now offered to pet owners and we are excited to be a part of the movement!
Due to rising veterinary costs, staff shortages, and pandemic-related impacts, many pet lovers have trouble accessing reliable veterinary services. Traveling with anxious pets to the nearest veterinarian is a common problem in smaller markets.
However, labor shortages have affected veterinary clinics worldwide, and some pet parents in larger cities cannot speak to their veterinarians for as long as they would like. Maintaining a close relationship with a veterinarian is crucial, and many pet owners need more than a few minutes to discuss their pets’ problems.1
About PangoVet: What Is It and How It Works
PangoVet is our company’s newest venture, allowing pet owners to speak to licensed, experienced veterinarians about their pet’s health problems.
Our telehealth service offers personalized advice in 20-minute calls, and pet parents can address their pet’s health issues from the comfort of their homes. They can make appointments for the calls ahead of time to get expert consultations whenever it’s convenient. This innovative approach will benefit all pet owners, but it’s especially useful for those who travel several miles to see a veterinarian.
With PangoVet’s video calls, pet parents can relax on the couch with their beloved pets and talk to a qualified vet for longer than they typically can at a clinic. PangoVet will also benefit anxious pets who dislike traveling in a car or visiting the veterinarian.
Services: What PangoVet Can Help With
Trips to the vet’s office can be stressful for animals and owners, especially when they involve spending several hours in a vehicle with unhappy pets. Although in-person visits are often necessary, PangoVet’s veterinarians can answer questions, provide advice, and help pet owners determine the next steps regarding their pet’s veterinary care.
- Ear and skin issues
- Nutrition
- Eye issues
- Vomiting and diarrhea
- Urinary problems
- Mobility issues
- Flea and Tick
- Training and behavior
- Toxin ingestion
- Preventative wellness
- Minor trauma and injury triage
Features of PangoVet’s Telehealth Service
Our service provides veterinary advice, guidance, and triage. We are positioned to answer your questions on pet health, behavior, and non-urgent illnesses. We have the time to do a deep dive into your questions, which cannot always happen at an in-person clinic visit!
We also help you decide when and how urgently a trip to your vet clinic is necessary. And if needed, help you find a local vet, if you don’t already have one.
Expert Advice
PangoVet’s licensed veterinarians offer personalized consultations in 20-minute video calls.
Scheduling Flexibility
Pet parents can make appointments that fit their busy schedules.
Convenience
Consulting an experienced veterinarian has never been easier or more stress-free for the pets. Talk to our vets from the comfort of your own home.
Why Choose PangoVet?
"The key is our personalized approach to medicine—what you expected 20 years ago when everyone in the local veterinary clinic was a familiar face, and really connected with you and your pet. So much has changed in the veterinary industry, especially since Covid, and these wonderful relationships have been lost. Telehealth allows us to really focus on both healthcare and building back these relationships, for the better of all involved."
Dr. Lauren Demos BVSc BVMS Hons MRCVS DABVP
Bringing Comfort & Quality Service Home
Hepper has always prioritized the quality of its online content, as evidenced by the large number of experienced veterinarians on our team. The veterinary team is an integral part of the organization, and the vets are thrilled about launching PangoVet. They look forward to providing personalized advice to pet parents and helping their pets in a stress-free environment.
Featured Image Credit: imtmphoto, Shutterstock
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Christopher Bays is a writer and editor with a soft spot for cats. Christopher enjoys researching and caring for Olga, an adopted Russian Blue mix who is always by his side while working. In his free time, Christopher enjoys gardening, writing short stories, listening to music, and hiking.
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