Hepper blog

Search our database of over 9,984 posts with up-to-date information from our experts and veterinarians.

Hepper is reader-supported. When you buy via links on our site, we may earn an affiliate commission at no cost to you. Learn more.

Buying a Puppy From a Pet Store: Pros, Cons, & Other Considerations

By Rachel Giordano
Share
cute cocker spaniel puppies in the cage in a pet store

In this article

When considering adding a dog to your family, odds are you’ve pondered buying your pooch from a pet store. Pet stores are abundant throughout the country, and they make the process of purchasing a puppy quick and easy. However, many people ask: Is it all right to buy a puppy from a pet store? The answer is not black and white, as many factors, pros, and cons surround the debate of buying a puppy from a pet store.

In this post, we’ll explore this topic in-depth. In the end, you can decide for yourself if buying a puppy from a pet store is something you should consider. To begin, let’s start with the pros and cons.

The Pros of Buying a Puppy From a Pet Store

a girl with her poodle puppy in pet shop
Image Credit: hedgehog94, Shutterstock

You Can Interact With the Puppy

When you see a puppy you’re interested in, you can hold the puppy while you consider bringing the pup home. Interacting with the puppy will be a good indicator of the puppy’s characteristics to see if the puppy is a good fit for your family.

The Process Is Convenient

The process is quick and easy, and you don’t have to get on a waiting list and wait for your puppy to be born. When you decide to buy a puppy, you can visit your local pet store and walk out with your new puppy the same day.

Some pet stores even allow you to place a hold on a puppy you’re interested in without putting down a hefty deposit, and the cost is typically lower than buying from a breeder. Buying from a breeder can be costly, and almost all of them require a deposit upfront, which makes some people a little uneasy.

woman paying for her purchase at a pet shop with her dog
Image Credit: Nomad_Soul, Shutterstock

Financing Options

If you’re on a budget but cannot live without the puppy you fell in love with, many pet stores offer financing options so you can go ahead and get the puppy. However, financing options are only available to qualified buyers, and you’ll end up paying more for the puppy due to interest, but the option is there.

Knowledgeable Staff

Another pro is the staff should be knowledgeable about the puppy you’re interested in. The staff spends time with the pups daily, and they should be able to answer any questions you may have. The staff can also assist you in finding the right temperament you’re looking for and make suggestions for the perfect fit. If you’re looking for a particular breed, the staff can inform you when they’ll be getting the breed if they don’t have it at the time.

The Cons of Buying a Puppy From a Pet Store

puppies playing with the drinking fountain in a pet store's storefront window
Image Credit: elbud, Shutterstock

Cost

While the cost of buying a puppy from a pet store is typically lower than buying from a breeder, you’ll still probably pay more than what the puppy is worth. This is especially true in rare or hard-to-find breeds. We’ve mentioned financing options, but we don’t recommend that route due to the amount of interest tacked on to the overall price.

Puppy Mills

As disgusting as it is, puppy mills still exist, and some puppies end up for sale in pet stores. The Humane Society has made great strides in its efforts to shut down puppy mills, and they have rescued over 11,000 dogs from puppy mills since 2006.

Sadly, puppy mills are more interested in profits rather than the well-being of dogs, and puppies that come from puppy mills may be unhealthy. This is disheartening after you’ve shelled out big bucks for a puppy, only to find the puppy is unwell. 

Stray puppies Puppy Mill Shelter
Image Credit: Yashkin Ilya, Shutterstock

Lack of Breed Knowledge

Even though we listed a knowledgeable staff as a pro, on the contrary, some pet store employees may be less knowledgeable than others. It can be frustrating when a pet store employee knows nothing about the breed you’re interested in, which has been known to happen.

Pressure to Buy

Some pet store employees may latch on to you as soon as you venture over to the puppy section as if you’re buying a car. Many employees use sales tactics, leaving you feeling pressured into buying a puppy. Adding a puppy to your family is a huge responsibility and shouldn’t be taken lightly, and it may seem the staff is only interested in making a sale rather than ensuring the puppy is going to a home that’s a good fit.

It’s wise to inquire about the pet store’s return policy in case it doesn’t work out, as they all have their own protocols regarding returns.

What to Look For in a Pet Store

When considering buying a puppy from a pet store, there are a few things to check before taking a puppy home:

Health Guarantee 

Before considering any pet store, we recommend inquiring about a health guarantee. As mentioned, there is always the possibility of a puppy coming from a puppy mill in poor health, and getting a health guarantee can help ease your mind.

Ask for vaccination records and any tests the puppy has received. Some puppies acquire illnesses just from being kept in pet stores, and a health guarantee will cover any medical expenses that arise within a few days after purchase. You should also ask if the pet store has insurance plans that cover unexpected issues that may arise. A reputable pet store will likely have this available.

Not obtaining a health guarantee prohibits the pet store from being legally liable if they sell you a sick pup, and if the store does not offer a health guarantee, look elsewhere.

pomeranian puppy sitting on dog bed in a pet store
Image Credit: Bussakorn Ewesakul, Shutterstock

Reviews

Before stepping foot into a pet store, look them up and examine their reviews. Consumer reviews are an excellent resource to use that will give you a feel for the store’s reputation. If the store has mostly negative reviews, it’s better to find a different one.

Examine the Puppies

Always examine all the puppies’ appearances to check for signs of illness. For example, a healthy puppy will have a shiny, soft coat rather than a dull or shaggy coat. The eyes should be wide and alert with no redness or irritation, and the skin should be clean with no sores or signs of infection. The teeth should be white, and the gums should be pink. There should also be no wheezing or coughing, and the ribs should not be visible.

Final Thoughts

So, is buying a puppy from a pet store all right? We can’t say yes or no because it depends on the pet store. Pet store puppies deserve the right to find loving homes, and you shouldn’t pass one up because the puppy is in a pet store. However, it’s important to only buy from reputable pet stores and to do your research before committing.

Sources

Featured Image Credit: cynoclub, Shutterstock

Get Hepper In Your Inbox

Pet care tips from our vets and experts, straight to your inbox.

List

Select all that apply.

You may opt-out at any time. View our Privacy Policy for more information.

Rachel Giordano
Authored by

Rachel Giordano

Join the conversation

Ask a question, share your story, or send private feedback.

Rate this post
Required to post. Only our editors see your rating.
Who should see this?

A human reviews every comment before it appears. Your email is never published.

Picked to go with this article

Puppy Mill vs. Breeder: How to Spot the Difference

Puppy Mill vs. Breeder: How to Spot the Difference

The glorious day has finally arrived: You’ve decided which dog breed you want and are ready to welcome a rambunctious new ball of fluff into your home! But the…

Genevieve Dugal
By Genevieve Dugal ·
15 Shocking Puppy Mill Facts & Statistics to Know in 2026

15 Shocking Puppy Mill Facts & Statistics to Know in 2026

Puppy mills are the disgusting underside of the pet industry. According to the American Society for the Prevention of Cruelty to Animals, a puppy mill is “any…

Nicole Cosgrove
By Nicole Cosgrove ·
Puppy Care 101: Information Sheet for a Healthy Pup

Puppy Care 101: Information Sheet for a Healthy Pup

Getting a puppy is exciting and nerve-wracking at the same time. Raising a dog is a rewarding experience, but first-time puppy owners could easily become overw…

Nicole Cosgrove
By Nicole Cosgrove ·
Where Should I Buy a Pet Rabbit? 4 Places You Can Check Out Today

Where Should I Buy a Pet Rabbit? 4 Places You Can Check Out Today

Hepper believes in adopting before shopping, but we know that there are important reasons to buy from a breeder or store. We recommend making sure you do this…

Gregory Iacono
By Gregory Iacono ·

Keep reading

More stories you might like

Petco vs Petsmart: Prices, Quality, & Services Compared

With the explosive growth of the global pet care industry, pet parents have more choices than ever when shopping for their pets. Small, local pet stores are pr…

Elizabeth Gray
By Elizabeth Gray ·
Petco vs Petsmart: Prices, Quality, & Services Compared

Puppy Mill Awareness Day 2026: When Is It & How You Can Celebrate

Puppy Mill Awareness Day is celebrated on the third Saturday of September every year, and this year, it falls on the 19th of September. The idea behind the day…

Kerry-Ann Kerr
By Kerry-Ann Kerr ·
Puppy Mill Awareness Day 2026: When Is It & How You Can Celebrate

How Much Do Dogs Cost at PetSmart? (2026 Update)

If you’re looking for a new dog, breeder prices might make you think twice. Spending thousands of dollars on a purebred dog can seem intimidating! If you’re lo…

Chelsea Mortensen
By Chelsea Mortensen ·
How Much Do Dogs Cost at PetSmart? (2026 Update)

19 Questions to Ask a Dog Breeder (Essential)

Welcoming a new puppy into your family is a wonderful experience, but for things to go smoothly, you must be cautious when choosing a dog breeder for your new…

Visnja Radosavljevic
By Visnja Radosavljevic ·
19 Questions to Ask a Dog Breeder (Essential)

Does Petco Allow Dogs? All You Need To Know (2026 Update)

One of the most common questions asked by dog owners who shop at Petco is whether you can bring your dog into the store with you. Most people enjoy shopping fo…

Nicole Cosgrove
By Nicole Cosgrove ·
Does Petco Allow Dogs? All You Need To Know (2026 Update)

Can Dogs Be Overbred? Vet Reviewed Risks & Consequences

Dogs have always been humans' most loyal companions, especially in times of need. That's likely why first-time dog ownership soared during the Covid-19 lockdow…

Jeff Weishaupt
By Jeff Weishaupt ·
Can Dogs Be Overbred? Vet Reviewed Risks & Consequences

Are Pugs Good for First-Time Owners? Pros & Cons

Pugs are instantly recognizable thanks to their smooshed faces and big bug eyes. These funny, loving, and friendly dogs are among the most popular breeds, but…

Chantelle Fowler
By Chantelle Fowler ·
Are Pugs Good for First-Time Owners? Pros & Cons

10 Pug Pros And Cons: What To Know Before You Get One

With their friendly personalities and disarmingly adorable looks, it’s no surprise that Pugs have been one of humanity’s favorite companions for centuries. The…

Nicole Cosgrove
By Nicole Cosgrove ·
10 Pug Pros And Cons: What To Know Before You Get One